【 Weak current College 】 decoration consumer Tip: cash on delivery, don't effect zhongquantao

Delivery signature never careless zhongquantao

In April 2007, the family lived in the eastern suburbs of Liu and his wife in a furniture city flower 8000 buy a dining table and Chair, after the installation is complete, Mr. Liu found wooden dining table surface scratches several obvious, in charge of the delivery staff and their contacted orally promises: a week after the manufacturers will be sent a new swap, Mr. Liu was the first wife and let Mr. Liu on the delivery note was signed.

A week later, Mr. Liu and vendor, vendor excuses recent factory orders, promised a few days late, but 15 days, exchanges, Mr. Liu's problems remain unresolved. In compelling circumstances, Mr. Liu to market a business sector complaints it, didn't think businesses but denied they had promised to transfer goods and took out Mr. Liu's signing the delivery note that their furniture does not have a quality problem, scratches on the table may be the consumers in the use process caused by man-made damage. Due to the vendor's intentional delay, Mr. Liu's furniture has been purchased by the consumer rights protection law of 7 days package returned time, in the "trap" of Mr. Liu unlucky couple only.

To this end, the Beijing city consumer association; the responsible person to remind the public that furniture home to look after. If you have a quality problem, on the delivery note must be made before signature, do not easily believe the business of verbal commitments. Promised to change the furniture must indicate on the delivery note, the time period and keep a copy of the delivery note as evidence, in order to solve the problem. (Zhangye)

After careful playing word games

Lifelong maintenance does not mean free of maintenance

"I spent 2 million years ago and bought a sofa, buy time above obviously written life-long maintenance, last year there were some inclination latissimus sofa, I found a place that sells furniture manufacturers have to accept the results of my maintenance costs $ 500. Reason is a life-long maintenance, does not mean that the lifelong maintenance free! "

Interpretation: furniture in General not possible lifetime free repair, and the concept of lifelong maintenance varies considerably, because free maintenance commitments are generally restricted to a few years, this time at the purchased furniture to consumers in the warranty card that merchants fuzzy credence commitment.

Handling of problems is not refundable discount does not change

"The quality of your closet too time, even a discount, but also a bit outrageous difference. This counter scratches and I don't care about, but the four legs are not the same height, you let me how to put things? "and" sorry, you buy are samples of furniture. You see bills of lading are covered by the ' discount merchandise not returned not-for-' chapter, so you cannot return it. ”

Explanation: according to the provisions of the xiaofa chulipin commodity, businesses are responsible for the "three guarantees", but there is also a special case of individual items, such as "sample furniture" long-term ease, the appearance of scratches, inevitable, so consumers will not be able to return to these grounds. But businesses often "chulipin" and "sample handling," and other simple ways to do that and said "handling merchandise is non refundable not-for-" this is against the rules. Therefore, the processing of goods to indicate the cause of the "deal", this causes quality problems are still based on the "three guarantees" provisions of the mediation.

Maintenance of the same location twice to change

"I recently bought a bed, but in use for some time, I found some problems, so the bed requires the manufacturer for repair. Half months, although the issue is resolved, you can repair the bed after help and there is a problem, think they gave ' furniture after two repair still cannot normally use to replace the ' commitment, I will ask for a refund. Can they actually say two maintenance definition must be on the same site there is something wrong with the furniture. "

Explanation: the xiaofa stipulates: warranty repair twice and still cannot normally use commodity, operators when given a purchase, and no emphasis is on the same site has the quality problem.

Single issue single unit furniture back

"Bought a dining table and Chair, table, patch patent leather old fell several times faster into the ' flower melon ', I can't bear to give my return, I didn't think that they should have said I have no quality problem of the Chair, only agreed to return the table. You said, I bought a set, this light give me rest chair, is there anything else? "

Explanation: the contract law provisions, subject to the owner of not conforming and rescind the contract, its effectiveness and to matter; from material does not comply with the requirements of effectiveness, rescind the contract and not in main. For instance, bought a complete dining table and Chair, as the "primary structures" table has the quality problem of the return, the Chair even if no quality problem, businesses should give back; on the contrary, there is a problem with the Chair, the table does not have a problem, the table cannot be returned. (Chen Ze Xiang)

Contract specifications to insurable interest in

Contract to cover the provisions of chapter

Buy furniture cover deposit must let vendors in the contract, with his financial chapter and home city collection dedicated chapter, avoid its later turn Chao, while at the same time to contract and billing receipt stamped with the seal of the home city, so even if the seller to withdraw cabinets, home town will solve customer problems.

Fighter contract to resist

View the contract carefully, such as "product reference samples, do not return does not change," and "consumer breach to pay liquidated damages of 20 per cent, businesses pay 5 per cent of the breach. Of breach of contract damages, "obviously unfair provisions of the King, the consumer must resolutely say no.

The spot has to sign the contract

Now the market some furniture dealers to spot now, color, size, quality can see at a glance, so no need to sign the contract as an excuse to just give consumers a receipt. But this is actually a sales evaded responsibility in such a way that once the furniture quality problems, there is no contract of consumers often have mouth hard to argue.