【 Weak current College 】 tiles color: the color acceptance tiles note

Last December, Mr. Lee was a building materials store order 1000 $ a brand floor tiles, then the samples displayed on shelves in gray tone with a small point of the figure. A few days later, the businessmen will be sent to Mr. Lee tiles home delivery personnel repeatedly assured "as long as the item on the tile will definitely not be wrong". Mr. Lee carefully check the the box brand, item, not the color of the tiles out of the box. Mr. Lee was too busy to attend home decoration decoration, until ready to live, he found that the floor tiles color becomes yellow gray tone, and grey tone of the sample color is completely inconsistent with the entire room decoration is not coordinated.

In the process of negotiations with businesses, businesses that send to the home of Mr. LEE's tiles while the color in the sample, but they are normal, no "color" phenomenon, but the Mall posted "samples and actual arrival of the color difference may exist, the color in the actual delivery shall prevail", explains the business already has this informed consumers.

The manufacturer indicated that the manufacturers in full accordance with the order of item distribution, as the ceramic raw materials and the tile in the kiln firing process chemical changes and other factors, the color of the tiles is a kiln with a color number, are not the same batch of firing ceramic tile in the color that you want to remain fully consistent with the sample nearly impossible, like Mr. Lee out of this situation is normal "color". Manufacturers that are willing to 30 per cent of the total price of the tiles as compensation to Mr. Lee. But Mr. Lee believes that this is the shopping malls and factory to the "color" excuses himself, so he asked the vendors and factory for materials, labor, working time, etc all losses.

Committee for the Elimination of Baoshan district, shopping malls and factory as detailed knowledge of available goods, knowing that the same item to different batches of firing ceramic tile color may be different, but in sales without the timely replacement of samples, but only to "samples and actual arrival of the color difference may exist, the color in the actual delivery is subject to the notice," goods may differ from the sample color shifted to consumer acceptance of risk, this is indeed defective. After mediation, shopping centre, Mr. Lee one-time compensation of $ 500.

Committee for the Elimination of remind consumers that if there are special requirements for color, be sure to check the delivered goods and the goods correspond to the timely replacement.