【 Weak current College 】 Security Department work Handbook

The first chapter of the Security Department's organizational structure


Chapter II security terms


Security Department is the public security, fire departments for fire safety and order, an important auxiliary forces. Responsible for subordinate licensing under the jurisdiction of the security business guidance, training for security guards, the specific terms of reference are:

(1) according to the Police Department, fire department and the competent Department of the relevant regulations and requirements, and develop practical, property management, property management overall programme and various preventive measures.

(2) according to the actual situation of the management and security management project, reasonable set status and configuration.

(3) according to the fire department about regulations and requirements, combined with the management service's real property, fire prevention system.

(4) prepare the work programme under the management of security, check its implementation, on the Office Security Guide for business.

(5) is responsible for contacts with the security services, security services support and guidance.

(6) for the preparation of security staff training plans, and implementation, evaluation.

(7) is responsible for subordinate licensing security record collection, sorting, filing and examination of the quality of service, the unqualified, the proposed rectification.

(8) to assist the Development Department is responsible for property management bid security section.


Chapter III: duties


First, the Security Manager duties

1. in General and the local public security Department's guidance, the overall responsibility for this sector, is responsible directly to the Managing Director, ensure the safety of the property.

2. responsible for the management of safety and fire management programs and measures, in accordance with the management service of the actual, post distribution and security configuration.

3. responsible for checking the management plan implementation and the implementation of the security system.

4. organize fire inspection, training, exercises, address major fire accidents.

5. responsible for the inspection, licensing, in order to promote the security work experience in a typical.

6. responsible for developing security officer training plan, and implement, enhance and maintain the overall quality of security guards.

7. the management service on a regular basis to check security work, and to propose corrective measures.

8. complete other work as assigned by the General Manager.

Second, the Office security team leader responsibilities

1. in the Security Department Manager and the Administrative Office of the Director of the guidance, the overall responsibility for the management service of the security work to ensure the safety of the property.

2. According to the Security Department of security management programmes and measures to develop security specific work plan, organization and implementation.

3. the guidance, supervision, inspection of the working class, regular evaluation.

4. grasp the area of security dynamics, handling area in various accidents.

5. be responsible for developing security unit of various training programs, organization, implementation and evaluation, to improve the overall quality of security guards.

6. responsible for the examination of all security, incompetent to deal with.

7. Organization of training obligations firefighters, and fire drill specific organizations.

8. master security officer of ideological situation and performance, solve problems.

9. complete other work as assigned by supervisor.

Third, the security team leader responsibilities

1. in the security under the leadership of Captain, responsible for arranging this specific job.

2. the Steering check this post

-Security guards work found problems in a timely manner or to the parent report.

3. responsible for understanding the implementation of the safety system and Member State of mind.

4. responsible for the area in general violation and General Security fire accidents in time to be a major security incident reporting security team leader.

5. Summary of the facts and circumstances, this work and shift work.

6. complete other work as assigned by supervisor.

IV. security guard duties

(A) the door post security guard duties

1. dress code tidy, in accordance with the regulations for shift, loyalty, the job may not chat with other unrelated.

2. responsible for foreign workers and foreign vehicles checked strictly in accordance with the provisions of the register. Does not meet the requirements for entry into the community of persons and vehicles courtesy of discouraging, vigilance against suspicious circumstances, prompt reporting to ensure safety.

3. foreign vehicles and no purchase or rental of the vehicle (including automobile, motorcycle, motorcycles and other vehicles) into the community to be issued to temporary parking permit (fill in the entry time and license plate number), assigned parking place left to recover temporary parking permit, on the license plate number, after the release (one hour is free of charge).

4. the responsibility to maintain good parking fee invoice on time to pay the parking fee, team leader by Captain turned over to the Finance Department.

5. strictly prohibits buying, selling, hawkers xianzarenyuan into the community, the renovation team to unauthorized access to District meant "business".

6. on removal from the community of decoration materials and other items, to carefully examine whether there are clearance. Prohibited goods entering 2.5 tons, is strictly prohibited dangerous goods into the community.

7. complete other work as assigned by supervisor.

(2) the responsibility for the security guard duty posts

1. responsible for the area of responsibility, building, car park, green channel, vehicles and other public places in security management. In the shift of time security negative regionHave the primary responsibility.

2. responsible for the care of vehicles entering the area of responsibility and maintain roads, vehicles parked in an orderly, check whether the vehicles parked on anti-theft lock; takes note of the driver and vehicle driving before any strange, suspicious immediately check to ensure safety.

3. responsible for the area of responsibility of cleaning, greening and public facilities equipment check, identify problems promptly notify the Service Centre for processing.

4. responsible for entering the responsibility area of renovation work, Porter passes inspection, the documents are not qi cannot release, strict management;

5. responsible for responsibility area repair construction personnel management. Decoration materials are not allowed to arbitrarily piled up, no pass for construction workers cannot floors; within the timelines are not allowed to construction to prevent impact other household rest; decoration workers and independent persons in the community on the evening of the night; cement, decoration garbage to be clear, timely and put in the bin.

6. responsible for receiving complaints, collection owners owners (households), promptly notify the Service Centre, active enthusiasm for the owner (tenant) drainage disturbance.

7. complete other tasks assigned by the supervisor.

(3) the monitoring Center security guard duties

1. monitoring of security guards on duty, room fully familiar with the device capabilities to monitor indoor and use procedures and methods, to be 100% correct operation, ensure that the normal operation of the device, play its proper role.

2. responsible for monitoring center TV screen monitoring work, and closely monitor fire control panel and computer display system. Comprehensive study and master the various regional security dynamics, issues analysis, decisive decision correctly and timely reports and get in touch with the relevant posts.

3. responsible for important parts and the suspicious circumstances of TV video work.

4. responsible for the custody of the video.

5. responsible for the timely detection and alarm locations, view and to mobilize the security officer on site.

6. responsible for acceptance of daytime and night-time owners ' complaints, and promptly notify the professional group for processing, proactive to owners (households) row of disturbance for the owner (tenant) reflect on issues related to timely to reflect on leadership and to strive for an early resolution.

7. do information custody and confidentiality, regardless of the control room personnel are not allowed to enter, no turning to independent personnel control room operations and watch.

8. finish the work assigned by supervisors.

(4) the duties of a security guard patrol posts

1. responsible for complying with the provisions stipulated time beat and inspect the property, pay attention to security and fire, and records.

2. responsible for suspicious people, time enquiries will be selling and xianzarenyuan advised from the area.

3. supervision and inspection of the owner (tenant) decoration field security fire situation, timely processing of peccancy decoration. Major renovation in violation of licensing officer reporting to.

4. responsible for inspections area equipment room, elevator machine room and public facilities and clean green, identify problems, promptly notify the service centre.

5. responsible for replacement of the short time required to leave the job of security guards.

6. responsible for inspection of car crime, fire situation.

7. complete other work as assigned by supervisor.

(5) car park security guard duties

1. a maintenance garage and order traffic order, divert traffic to ensure that car traffic, coordinating and directing vehicles parked in designated parking spaces.

2. remind the owner (tenant) or guests away from the front of the closed doors and Windows, take the car for valuables, patrol, and ensure the safety of vehicles.

3. non-combustible, explosive and dangerous goods vehicles to enter the car park. Discourage ultra high, long vehicles into the yard. No vehicles indiscriminately stop misplaces.

4 £ ® car floor appears security disputes or traffic accident to timely reporting, dredging and disposal.

5. seriously by the Inspection Depot vehicle, fire and health conditions find problems in a timely manner or at a higher level.

6. seriously, honestly made watch records table.

7. complete other work as assigned by supervisor.

(6) the obligations of the fireman duties

1. every manager, including security guards, are obligations of the firemen, must fulfill the firemen job responsibilities.

2. adhere to the "case-based, non-binding" fire prevention policy.

3. studying fire knowledge, must master a variety of fire equipment technology and how it is used.

4. area, the fire-fighting equipment, equipment monthly checks to ensure the fire-fighting equipment, the equipment is in good condition at any time.

5. where belong to their respective area of employees, once in the area of fire incidents, whether at work or after work, you must quickly catch the beat scene, actively involved in the rescue and relief work, not an excuse to escape. Otherwise seriously.

6. fire accident, emergency measures must be taken to organize human fire disaster relief, close the gates, risk of mass evacuation grooming command, immediately report the matter to the relevant department or phone calls to fire.

7. for site security, prevent the bad guys in troubled waters and sabotage.

8. assist the relevant departmental enquiries, investigations and for resettlement and rehabilitation work.


Chapter four working standards


I. General requirements

Jurisdiction, no significant safety negligence, customer's satisfaction with the security services of up to 98 above.

1. no negligence or negligence and cause a fire.

2. no negligence or the negligence which caused the damage caused by flooding.

3. no negligence or playingNeglect of duty by other security incidents.

4. no staff work in heavy casualties.

II. specific requirements

1. security guards are certificates, familiar with the security business.

2. security personnel to implement the "three class 2 operation" 24 hour service, in no event shall maintain two doors gang, monitoring center at least one member on duty.

3. from the Security Department completed the security guard pre-job training, in-service training and professional skills training, and to provide appropriate inspection records to ensure quality.

4. the security guard on duty according to the relevant system and post work procedures completed.

5. post member to his or her duties due diligence, no tuogang phenomenon.

6. unexpected incident, the security officer can guarantee 3 minutes to arrive at the scene, and inform the captain and the company related to leadership, according to the rules, procedures and timely summary.

7. fire protection system is running well and ready to use, implement fire safety management system.

8. fire-fighting and fire evacuation identifies good rate 100%, fire channel flow.


Chapter 5 disciplinary provisions


The first command and obeys the command, the audience, received the superior orders should act immediately.

The second law, civilization.

Article 3, is strictly forbidden and scolding, corporal punishment, abuse crimes suspects.

Article 4, items are not permitted to dispose of others.

Article 5 are not allowed to take place, no privacy law criminal suspects.

Article 6 are not allowed to accept supervision, extortion.

7 exercising public authority, but in the area, the discoveries of suspicious persons can examine physical evidence.

Article 8 are not allowed to act in a fair, a personal grudge against her, the distinguishment communiqué.

Article 9: the brave and solidarity to fight wit, never be afraid of suffering, fear of tired, chicken-hearted.

10 at his post, conscientious, no guard, reveal secrets, neglect of duty.

Article 11 are not allowed in the area outside the scope of questioning of authentication (in existing criminal suspects or stolen goods).

Article 12 duty must wear uniform uniforms (special exceptions), equipped with equipment and clothing. Non-working time, prohibit the wearing of uniforms.

Article 13 prohibit drinking on duty, snacking, smoking is not permitted to receive, read a book, newspaper, no meat dumpling in, or your hands in your pocket, not allowed to chat, play and do has nothing to do with security.

Article 14 duty prohibited private communication equipment (phone, BB machine, etc.).

Article 15 must comply with the first ceremony of program processing after the statement, when dealing with household use polite language, no swearing, no people, no penalty.

Article 16 the fastidious about personal hygiene, no spitting, littering.

Article 17 are not allowed to work late, leave early, they must fulfil the formalities, Member, please be on time and according to the level of the leave, sick leave.


Article 18, the security guard on duty time is divided into three classes, depending on time: early (6: 30 am — 12: 30, 18: 30-21: 30), swing shift (12: 30-18: 30, 21: 30-0: 30), night shift (0: 30-6: 30), 15 minutes in advance to work you must shift.

Article 19 in strict compliance with the schedule, according to the rules, get up, rest. The captain is responsible for taking the class as a unit to develop specific schedule.

Article 20, without special reason are not allowed to nonnative personnel dormitory resident security, if there are special reasons need live-in (male), must be approved by the security team leader signature. Without the approval of the leadership, the security team leader and team member must specify the community dormitory accommodation.

Article 21 after shift procedures within an hour, you must go back to the dormitory bed (on the day shift must go to bed at 11 p.m.).

22 protect public property, loss of or damage to public property, the parties must be investigated.

Article 23 shall be subject to other relevant rules and regulations.


The provisions of chapter v of the House


The first insurance-indoor clean, not throw fruit debris.

The second stack neatly quilt, two-layer thickness, angle, pillows placed at the other end to the quilt flat, paved sundries. Bed sheets to clean, flat No.

Third washed utensils, cutlery, towels required forms and placed at the specified location.

The first four uniforms, shoes, CAP must specify location placed neatly under the bed can maintain three pairs of shoes.

Fifth article of clothing and accessories must be placed neatly, table and stool placed neatly desktop should be kept clean and tidy.

Article 6 sets the House every day in all rooms, take turns, each morning by zhiribiao attendant responsible for clean-room, door, table and stool, doors and Windows, bathrooms of health, monitoring the implementation by the monitor.

7-independent personnel shall enter hostels, hostels in the parlor.

8 quarters must go the lights.

Article 9 prohibits gambling or do illegal things, be carried out within the hostel to influence others rest and dormitory hygiene of entertainment activities.

Article 10: 11: 00 every night while the rest must be.


Provisions of chapter VI, grooming


The first security staff should possess the good spirit, alive; to have stood as loose, block, such as a clock, the vehemence of dynamic wind; be good at your head, cool wit handling all types of emergencies.

The second security unit in collective livingMoving to uniformed, the whole team collection, requested action and quickly; the collection has been completed, the captain of the team to check the team capacity meter, release finish garments and check equipment password.

Article 3,

; Security guards on duty at work, that is to enter the working state, should be ready to join the fight against criminal behaviour, to always maintain a high level of vigilance, clear mind, full of fighting spirit, yanyang; mobile attendance to two rows and three columns.

Article 4, the security guards on duty posts must mirror cosmetic, check clothing, hats, ties, shoes, socks, armed with and equipment is wearing complete, specifications and must wear uniform, licensing, work permits, where incomplete and inaccurate for attendance. Foreman should be present to check correct and require all players habit, forming principle.

5 no hair, beard, long nails; to be diligent in clothes, diligent cleaning shoes, keep up the flat hat clean clean good health habits.

Article 6 on the owners (households) and colleagues are friendly, and gas, polite, enthusiastic, smile, executives and leaders to check the work, to meet immediate attention to could not be indifferent to uphold their status; and, without authorization from the post.

7 security guards in the procession, players are not allowed to East hope, pace must tidy, called password must make it clear that the inmates.


Chapter 7, sick leave provisions


The first security guards work time off, according to the company leave procedures.

The second non-work time to leave, leave on time and on sick leave. Attendance is strictly prohibited without special conditions when off. Leave out you must first write off single, made to the captain of the team, and approving leave time returns, formalities to comply in a timely manner.

Article 3-shift personnel leave out number not exceeding 20% of the total number of persons, personal leave per month may not exceed four times. Absence request must specify the desired time and arrived at the site, is strictly prohibited without leave out.

4 new Member cannot leave within six months, six months after a leave of not more than four days.


The provisions of Chapter VIII training


The first security unit must be normalized to militarization, and standardized standard strict requirements, the security team recruitment must follow these criteria best.

1. prioritize the armed police of demobilized soldiers demobilized soldiers.

2. a party member and member of the party in priority.

3. monitor and soldiers in priority to monitor.

4. cultural level priority high school.

The second security team must often be trained:

1. new recruit security guards in addition accept company new hire training, but also for the former must accept 15 days intensive training. Do five not: thoughts impure not recorded, military action not cooked not recorded, business not familiar not for posts, awareness is not unified not for posts, generally will not be processed without induction.

2. the security guard to conduct regular training program in turn.

3. security guards carrying out each week must be not less than three times daily training (including learning and training), the security team is responsible for organization and implementation.

Third training content:

1. political and ideological education: improving the quality of politics.

2. cultural knowledge learning: improving the quality of personal accomplishment and culture.

3. knowledge of property management: learn the basics of property management, and master assist property management of foundation skills.

4. learn the rules and regulations, law and order: property management rules and regulations, fire regulations, psychology, ethics, and manners, session.

5. learning business: wrestling, sports

Boxing, boxing, fire protection, tactical capture traffic command.

6. learning system: rules and regulations, related work Handbook, housing renovation requirements and related requirements, job responsibilities, disciplinary regulations, rewards and punishments.

7. learning technology: spare time and electricity maintenance and organizational learning.

Learning objective is to achieve a more artistic, expert in one person. Both meet the needs of property management, and training of technical personnel, while keeping the security guards at ease, security teams trained to be fair, honest, efficient team on duty.

Chapter IX provisions of rewards and punishments


The first section of the rewards and punishments such as rewards with personnel, as a reward there is a conflict. This Ordinance shall apply to all security officer, team leader, team leader.

Article 2 A-grade punishment rule (severe)

1. treat customers brusque, manners, and caused the owner (tenant) valid complaints, in serious cases are given.

2. without the written permission of unauthorized leadership with outsiders in the dormitory resident, for the first time, a fine of 100 members, and disciplinary warning given to the second.

3. without the written permission of unauthorized leadership is not in the area in dormitory accommodation, for the first time, a fine of $ 100 for the second time.

4. find the area a gamblers are given.

5. theft of public and private property or cover for others to steal and private property, you must license price compensation, at the same time as the plot for the removal or transfer of fines and the PSB.

6. find the bad situation not timely reports and reflected a situation not accurate, and are interested in the higher lying, or working on the problem is not in a timely manner, result in serious consequences to which struck off or other actions

7. responsibility for the case of a region, a security guard on duty, depending on the seriousness of a fine of $ 100-$ 300, the circumstances are particularly severe cases will be removed.

8. shift time sleeping or tuogang, serious consequences to which the removal.

9. assault, bodyPenalty or abuse, violation of the suspect to a fine of $ 200, and bear all medical costs for victims, in serious cases transferred to the Department of justice.

10. to check for validation or other excuses on the grounds of extortion, or put the suspect's privacy be removed, if the circumstances are especially severe cases, expulsion and repatriation of judicial proceedings in accordance with the law. Secretly detained goods handling charge, a fine of $ 300. Circumstances are particularly severe cases, expulsion and repatriation of judicial proceedings in accordance with the law.

11. to assist the criminal suspects were arrested, retraction, chicken-hearted, causing damage to the masses, the suspects and order member or other person, or cause suspects escape, a fine of $ 200, depending on the seriousness given to discipline or dismissal.

12. do not insist on fulfilling security team leader, security team leader, security officer responsibilities, or loss due to neglect of work, depending on the seriousness of a fine of $ 100-300, circumstances are particularly severe cases will be removed.

13. fees and charges in accordance with Chapter members, corruption, embezzlement, altered or falsified invoice, invoices or charges to the ticket will be invoiced in accordance with the corruption be removed, and all of its nominal value at 10 times the amount of the fines.

14. the use of his Latin American relations, bribes, playing with and damaged or lost vehicles, to engage in illegal activities, depending on the seriousness given to the fine, discipline or fire out of the team.

Article 3 B-grade punishment rules (General)

1. find the bad situation not timely reports and reflected a situation not accurate, and are interested in the higher lying, or working on the problem is not the first time, a fine of $ 30 for the second time penalty of $ 100 a month three times to be removed.

2. shift time sleeping, tuogang,

String position or job is to do non-work-related things (such as at home, chat, NAP, smoking, reading the newspaper, eating, etc.), or when there is meat dumpling in patrol, hands pocket, squatting, and so on, for the first time, a fine of $ 30, the second fine of $ 100 a month three times to be removed.

3. where a breach of the provisions of the "team capacity meter" first, second, third, fourth clause, for the first time, a fine of $ 30, the second fine of $ 100 a month three times to be removed.

4. where a breach of the "House rules" for the second, third, fourth, article 5 provides that for the first time, a fine of $ 50, the second fine $ 100, a month three times to be removed.

5. have a failing to comply with the prescribed formalities to fulfil your requests, for posts of late, leave early for the first time, a fine of $ 50, the second fine $ 100, a month three times to be removed.

6. not for posts without absenteeism, according to the implementation of the personal rewards.

7. the provisions of the sleep time (early 23: 30, 2: 30 school), not back to the hostel for the first time, a fine of $ 30, the second fine of $ 100 a month three times to be removed.

8. the following actors: noise in the dormitory, or carry out recreational activities influence others rest, do not go to bed on time, first time penalty of $ 30, the second fine of $ 100 a month three times to be removed.

9. after the first ceremony of program processing things, hitting, swearing, fines, for the first time, a fine of $ 30, the second fine of $ 100 a month three times to be removed.

10. disobey any organization, those, intentional evasion, half-hearted, the first fine of $ 30, the second fine of $ 100 a month three times to be removed.

11. non-work time, uniform private out of actors, for the first time, a fine of $ 30, the second fine of $ 100 a month three times to be removed.

12. compensation for damage to public property according to price and, as the plot to a fine or other punishment.

Article 4 C-penalty provisions rules (minor)

1. not complying with the provisions range patrol, not complying with the provisions in the procedural requirements of the first record, a fine of $ 30 for the second time penalty of $ 50, the third penalty of $ 100.

2. to not pay attention to public health, spitting, littering and other undesirable phenomena of a fine of $ 20.

3. the situation is not familiar with the area of responsibility, are not familiar with the individual duties or the relevant provisions of the company, a fine of $ 30 for the second time penalty of $ 50, the third penalty of $ 100.

Note: each month, more than twice the fine to be removed from the

5 incentives:

1. the company security officer punished by a fine flat as a reward for all the security guard, company consolidated fund. The management service on the security guard punishment by fine will be as a member of the management service security Award Fund, administered by management service uniform. Incentive Fund is mainly used for reward RUC attendance or non-duty hours and good deeds, captured or arrested suspects, na promptly stopped riots or remedial work outstanding personnel with emergency.

2. award procedure in accordance with the implementation of the personal rewards.


Chapter 10: security guards work procedures


A work order, door posts

1. pre-joining self-censorship, by the dressings, appearance, dignified, tidy, press SHIFT-shift system.

2. After carefully reading the succession to work shift records, see post and did not resolve the problem.

3. carefully check in and out of the area of vehicle parking places for already purchased or rented parking spaces for vehicles to pass. The term has been to inform to the tube

Physics Department for renewal procedures.

4. owners (households) without purchase parking spaces or car rental vehicles, entered the area, out of the vehicle registration card, enter the license number and enter the time, leave the area, the security guard to check the license plate number, time, if the set time of the, In accordance with the regulations.

5. foreign vehicles entering the area, the security officer stepped forward to politely ask to find which landlord (households), linked to the owner (tenant), with the agreement, in accordance with the provisions, the registration before you can access area. Vehicle management and charges with the "3".

6. security charges for the invoice, receivable day to reach the foreman, head over to the captain of the team.

7. in case of unidentified persons visit, ask, and the owner (tenant), owner (tenant) at home and with the agreement, in accordance with the regulations in order to enter the area after registration.

8. on all types of sales people and other unrelated persons, courtesy persuade them to leave.

9. to move out of area, to quickly and proactively approached, polite requests to produce it, in accordance with article out-going out-going contents carefully listed on each item of verification.

Second, a security guard working for area of responsibility

1. pre-joining self-censorship, by the dressings, appearance, dignified, tidy, press SHIFT-shift system.

2. After carefully reading the succession on a ban on logging, see post and did not resolve the problem.

3. on receipt of the owner (tenant) complaint or request, to record and notify the Service Centre, night notification monitoring center or watch an electrician.

4. every 20 minutes to inspect AOR car, fire-fighting facilities, sanitation, greening and public facilities, and records. Identify problems promptly notify the service centre.

5. on the owner (tenant) reflect the views and recommendations detailed records promptly handed over to the Service Center.

6. Steering owners (households) vehicles parked in parking lots, remind yourself off vehicle doors and Windows and lock anti-theft lock, has passed the lease of a vehicle, ask them to the management service for renewal procedures.

7. place yourself with no issues, promptly notify the foreman.

Third, work for security guards patrol posts

1. pre-joining self-censorship, by the dressings, appearance, dignified, tidy, press SHIFT-shift system.

2. After carefully reading the succession on a ban on logging, see post and did not resolve the problem.

3. in accordance with the provisions, patrol routes and patrols in the area under its jurisdiction are patrolled, include: area in policing, public facilities, equipment rooms, fire equipment, household decoration field, health, etc.

4. patrol thought set, through the "see, hear, smell," ask and find problems promptly notify the service centre or foreman, at the same time to prepare carefully detailed records.

5. checks on the second floor is decorated with construction permits, construction as approval range, violators should be correct, do not listen to discourage persons for the clearance process and keep the foreman informed.

6. Discovery area have sales people, timely made persuaded them to leave the education.

7. suspicious persons and suspicious circumstances, to examine, cross-examine and timely report to the foreman.

IV. Monitoring Center security guards work program

1. pre-joining self-censorship, by the dressings, appearance, dignified, tidy, press SHIFT-shift system.

2. After carefully reading the succession to work shift records, understanding the operation of the equipment, as well as the problem is not resolved.

3. shift personnel should pay close attention to the screen, the suspicious circumstances pointing videos, and notify the patrol posts and security team leader.

4. If the alarm fire auto-alarm devices should be notified immediately to the patrol posts, or foreman, quickly got to the alarm field to identify the situation. If the false positive

That should remove alarm signal on your device.

5. non-work-related personnel will be allowed to enter the control room, the Office Director agreed to enter the control room personnel to register.

6. day received complaints from tenants to registration and notification services, the night of a complaint, promptly notify the security officer on duty electrical or other processing, and records.


Chapter security personnel mission shifting system


Work to strengthen the status and transfer of the goods delivery, reduce transfer not caused by mistakes and loss of goods, especially formulates this system.

The first is ready to take over security foreman 15 minutes work, first up a class of works to understand headwaiter of each position, and to ban the forefront when focus teams and unhandled situation specific to each job security guards.

The second level security guards 15 minutes collection queue, foreman of the various posts work, to form and lead the team member who queue to every post, one by one. Successor to schedule jobs from the queue when you walk out the front and shift salute each other, and transfer of goods.

Article 3, such as succession staff there are special circumstances did not arrive before the shift personnel shall not leave position.

Article 4 of the relieving officer shall give the details of this work to the next class, and this has been completed and pending the completion of the work earnestly is recorded in the transfer of this, transfer the parties signature confirmation.

5 shift officer shall give the relevant record writing clear, and the related records to the succession.

6 shift personnel found to timely processing, and cannot be transferred to the next thing you want to continue the job processed, staff should assist in succession.

7 if the shift personnel leave after succession officers found belongs to a class on the issue, between shall immediately report the matter to the foreman or captain.

8 related records form

1. the security guards of handing the records table. "


Chapter 12: security issues principles and methods


SecurityThe image represents a property management company's image, it is necessary to ensure the safety of its property, to be warm and thoughtful service. Therefore, the security guard on duty in the handling of problems in compliance with the following principles and methods:

The first principle

1. a security officer in the performance of their duties, the encounter many problems need to be addressed, in preserving the owner (tenant) security and interests, to comply with the following principles: in accordance with the law, enforcement policy, over the use of, and reason.

The second method

On the different nature of the problem to take a different approach.

1. provisions contrary to the General management, available through persuasion and education solution, mainly distinguish between right and wrong, be patient and persuasion.

2. for the moment and expanding trend should take "can not get loose, solvable not knot, corrosion is not anxious to Shun irreversible" principles, tried entreaties, put questions to ease up, never contradictions in order to avoid detrimental to solve the problem.

3. in addressing the issues, education and the integration of punishment, such as breaches of a minor, without penalty, on the spot, or assisting in the Organization, family education, such as the need to pay a penalty, and order the PSB.

4.
Contrary to other administrative regulations, the administrative authorities.

5. with regard to criminal acts, should promptly stopped, and the criminals twist sent the public security organs.


Chapter 13 procedure for various emergency


First, the event handler code for thefts

1. inspections found or reported thefts, jurisdiction should be immediately arresting a suspect site. If insufficient or the suspect fled the scene, immediately notify the monitor used intercom, a brief description of the situation and monitor the site and wait for the command.

2. foreman after receipt of the request, immediately inform the team leader, while the mobilization of other security guards, the embargo access area of the entrance, and send people to the site support.

3. event if damage to property or persons, should take pictures or videos, and protect the scene, leaving the witness, and they shall be reported to the police station '.

Second, power outage, shutdown of emergency procedures

1. place the suspension procedure

(1) scheduled maintenance of water supply equipment and clean water tank for water, the management service should be made in writing (or phone), a 24-hour notice to owners (households) for water preparation.

(2) temporary repair or replacement of equipment for water supply should be shut off, 20 minutes in advance, by phone or oral notification of the relevant user and try to repair time control in the shortest possible time.

(3) notice of the suspension in the water sector, should be notified within 1 hour after the shutdown cause and time of notification of the user. Remind owners (households) for water preparation and should be doing to conserve water.

(4) if the equipment malfunctions during the repair cannot be pumped into the reservoir, according to the circumstances, limit the use of water or the water supply measures and take the measures before 40 minutes informing the user, and do a save water. (Such as suspension of laundry, shower, and other non-essential flower water).

2. emergency procedures occurs blackout

(1) scheduled maintenance for power failure, the management service should be made in writing (or phone), advance notice of 12 hours. At the same time ready to bring their own power supply (generator), ensure that the fire pumps, elevators, living water pumps are working.

(2) the temporary repairs should be needed to power outages, licensing Director approval, 10 minutes in advance, by phone or oral notification of the user. At the same time ready to bring their own power supply (generator), ensure that the fire pumps, elevators, living water pumps are working.

(3) the power supply sector notifications should be notified within 1 hour after a power outage causes and time notify the user. At the same time ready to bring their own power supply (generator), ensure that the fire pumps, elevators, living water pumps are working.

(4) in case of outage, the security guards shall promptly inspect the elevator is trapped people, in the event of difficulties person should immediately notify engineering staff for free. At the same time engineering staff enable self-powered (generator), ensure that the fire pumps, elevators, life, electricity, water pump so that tenants living normal, is not affected by the interference of the larger.

(5) in case of power distribution equipment (from the power supply sector management) fail, the resulting partial power failure, power sector repair immediate notification, and start their own power supply (generator) as needed.

(6) in the event of power failure, security guards to strengthen community inspections and access staff checks prevent crime per fish in troubled waters.

(7) belongs to the failed, causing power outages to analyze the reasons and for the record.

III. procedure of flooding

1. where the post Po

Ann's discovery area, flooding, should immediately the scene and reports of the foreman, at the same time adopted as soon as possible to the nearest water facilities protect equipment facilities (e.g., elevators, electrical rooms, etc.) to avoid damage to equipment and facilities.

2. the Director of the security team and management service, after receiving the report immediately to the scene, the Organization of repair.

3. seek to identify the cause, soaking and take effective measures of interdiction. If the flooding due to storm flood, it should be in the low water level entrances with sandbags or alternate bar lock plate; where flooding is from groundwater against overflow, the municipality should temporarily to sewers and the entrance to the area of closed and pump water in the area; such as pumping out water from the area of pipeline facilities damage or failure, you should first close control of the fault of the valves or pump.

4. Organization shift security guard according to flooding, collaborative engineering staff to take effective measures, such as the elevator open highLeave the baptism, close the baptism regional electricity switch, as far as possible reduce flood losses caused by.

5. exclusion of flooding, immediately notify the cleaners remove stagnant water and clean environment, notify the worker to identify the cause of the malfunction, repair of damaged infrastructure.

Fourth, Typhoon, storm emergency procedures

1. in case of Typhoon, storm before licensing should be addressed to the household and administration departments issued a circular, and completes preparations against the storm.

2. the management service should closely monitor the dynamics of the typhoon, and promptly notify the tenants.

3. when the Administration issuing into a State of alert, departments should enter on disaster preparedness:

4. strengthening the area of security, the administrator, notify tenants gateway inspections doors and removal may drop of pots and other items. To check the unsold houses of doors and Windows.

5. cleaner timely clean manhole covers, floor drains, ditches, drains and other Department of obstruction, ensure drainage smoothly.

6. workers should check the electric room, elevator machine room, pump room, equipment room, close the doors and Windows. Generator to test run, start the battery to be charged, check and try running the pump for the temporary use of wires and cables, switches, and emergency lighting, etc.

7. Administrative Office to do the necessary material reserve such as ropes, batteries, raincoat, etc.

8. when the Administration issued an emergency order, departments should emergency position.

(1) security: security guard on duty to his post, pay close attention to all the circumstances, if the weather is becoming Dim lights should be timely. Unusual circumstances, should be reported to the management service, either. Visiting value of security should step up inspections, non-security, should be on duty in the dormitory of the standby, unauthorised shall not leave the community.

(2) engineering personnel: duty water electric, should also be prepared to work at the scene. The strengthening of the equipment room inspections.

(3) vehicle keepers: vigilant attention to access and garage puddles

(4) Monitoring Center staff: keep an eye on the screen, the discovery of the situation, should immediately report to the management service.

(5) Cleaner: in the meantime, to check the respective responsible for lots of manholes, floor drain, drain plug should immediately found.

(6) General Manager, administration officer should be left alone in the management or control center, the full command.


Chapter XIV attendance does not implement the provisions in the encounter, don't listen to discourage, detect suspicious molecular approach


First, they do not perform, don't listen to discourage approach

1. a security guard at the correct attitude to violation, the kind the courtesy, patience as well as the provisions related to property management and property management rules of interpretation.

2. to not listen to dissuade people, not with its noisy, to identify their residential address, name, truthfully record and report management service.

3. do not listen to dissuade people, if it

Intended to cause trouble and to violate public order, public security organs and times.

4. dispute policy attention when, in the case of opposing inquisitorial, scolding security guards, security guards to stop myself, not their fight. Power is not enough, to seek support in a timely manner increases, while at the same time to protect yourself, the public security departments need times.

Second, suspicious molecular approach

1. in the duty when you can observe the molecular, the first few minutes, and then on cross-examination, that the other side of the expression, if there is unusual, it can be further enquiries.

2. in rigorous tracking parts to you, you can inform the monitoring centre to spy on, at the same time inform the other post note on their monitor to prevent their destruction or other accidents.

3. to discover molecular and the public security department wanted three escape – features similar to staff, to take measures to be taken to the police.


Chapter fifteen car vehicle management system


To strengthen the area of traffic management, maintenance area traffic order, formulated in this system.

1. Auto management requirements.

First of all foreign vehicles, shall enter the property area without permission. Enter the area of vehicles must be subject to management management.

The second vehicle must be in accordance with the regulations of the route shall not be reversed, not the sidewalk, green road worthiness, high speed, no song number. Enter the yard Gallery maximum speed not exceeding 5 km/h.

Article 3, must the parking at the specified location, and shall not exceed parking spaces or cross-bits, and by the collection of parking fees. Lanes, fire exits and non-stop parking is strictly prohibited.

Article IV of the landlord (households) must handle spaces in the administrative procedure, obtain leasing decal. Purchase parking spaces (library) by the owner (tenant), with the purchase contract to the management service for the parking card.

Article 5 does not have to purchase parking spaces, and there is no rental parking spaces for vehicles, entered the area, by the security guards out of the access card ", and register to enter the area of the time, leave the area, the security guards to recover the access card", and press the required fees.

Article 6 parking, you must lock the doors and Windows, and spaces clean, uncluttered still cigarette sundries.

7 vehicles such as damaged pavement or public facility, should according to price compensation.

Second, motorcycle, bicycle management

First enter the area of motorcycles, bicycles and other vehicles must be subject to the management of the service, shall not be arbitrarily stopped misplaces, docking at the specified location.

The second owners (household), motorcycle, bicycle parking to handle the management and leasing procedures at a fixed parking parking voucher.

Article 3, motorcycle, bicycle parking spaces to a fixed, non-stop about docked indiscriminately placedTo use other people's spaces, no car rental-motorcycle, security guards to lock the car.

4 vehicles such as damaged pavement or public facility, should according to price compensation.


Chapter 16 wishing to military training systems


To ensure a well-trained, highly disciplined and civilization security forces on duty, especially formulates this system.

The first security unit responsible for the security officer team leader full military training and evaluation.

The second training program and schedule
1. every Tue. afternoon 16: 30-17: 30 for breakfast, night shift staff training time.

2. every Tuesday for queued items every Wednesday for training, martial arts, fitness training, practical training on Thursday to fire.

3 military training content

1. queue item

A) is, at ease, cross, squatted down stand up, etc.

B) step, running, stop the transfer method, the pace of the transformation, the salute, hats, helmets, etc.

2. martial arts project

A) footwork training: fearsome in bow step, step, step, servant step, etc.

B) karate training: arrest of boxing, boxing, etc catch captives.

3. physical project: push ups, climbing stairs, running, etc.

Article 4 requirements for military training

1. press the formal military training of the militarization of the request.

2. listen to commanders password, answer questions in order to unify, loud, no drag code.

3. develop good queue etiquette.

4. non-approved by the captain of the special reason, no person shall, for any reason not to participate in military training.

5 military training evaluation

1. monthly last week Friday, by the team leader, team leader and ask management service leaders on security guards for military training in evaluation and assessment results recorded in the training and examination table.

2. company leadership quarterly last month was accompanied by the captain of the team on Friday, on the security guards for military training, inspection and team scoring for units.

3. the captain to do military parade and a summary report on the assessment records, archiving.


Chapter 17 recruitment management system security guards


To improve the overall quality of the security team, the company personnel management standardization, standardization, especially formulates this system.

First the company security officer recruitment work by administrative personnel.

The second recruitment program

1. make needs for personnel management office.

2. the Chief of personnel based on fixing, authorized strength, assumes leadership of the company.

3. General Manager approval.

4. through the talent market, or retired from the Home Office, Northern region implement recruitment office.

Article 3, the security guard recruitment standards

1. facial features, good eyesight, hearing, physical health.

2. standing in 173 cm above the age of 24 years of age.

3. high school education, has good political and cultural qualities.

4. have the dedication, passion for our work, dedication, and integrity.

5. veteran of the last two years.

6. has the sports or other expertise is preferred.

7. has a residence in Shanghai and has permanent residence of the person providing the security.

Chapter 18: night inspection system


To ensure normal on duty the night post to ensure community safety, especially formulates this system.

First class monitor in the night-time, it is necessary to strengthen the position of the check, each one-hour patrol duty of each position.

The second monitor checks to the post in the post of duty records table

On the signature and inspection time.

Article 3 the captain of the weekly security not less than three times the area of each position (including monitoring center) inspections.

Article 4 licensing officer weekly at least once on the area of each position (including monitoring center) inspections.

5 night patrol time: 00: 30-6: 00 pm.

Article VI inspections: post watch case, equipment safety, fire hazard, etc.

7 security team leader, management officer will inspect condition of night are recorded in the record of the inspections carried out at night ", inspections to post, to have a security guard on duty of each position.

Article 8 the compensatory time off for time: management officer night inspections on the second day of compensatory time off for half a day; the security leader night inspections on the second day of compensatory time off for three hours.

9 related forms

1. the security guard on duty records table "

2. the night-time inspection record form