4-star hotel design standard
four star-level Hotel standards: ★ ★ ★
1 * Hotel
rational layout 1. function
dividing rational; 2. the facility easy to use, safe.
II, internal and external decoration of high-end, luxurious materials, technology exquisite, with prominent style.
III, hotel in public information graphic symbols with LB/T 001.
Four, have central air conditioning (villa-style resorts), the regional good ventilation.
Five, and the hotel star rating of the computer management system.
Six, with background music system.
7, lobby (21 items)
1. area and spacious, and reception capacities
compatible; 2. the atmosphere of luxury, unique style, elegant decoration, the tonal harmony,
sufficient lighting; 3. it star hotel scale, adapt
desk; 4. the desk have the English flag, partition section settings reception, help desk, billing, 24-hour staff employed
5.; provide
message services; 6. providing one-time total billing billing services (commodity);
7. to provide a credit card
8.18 service; provide currency exchange services hours;
9. desk provides hotel services projects publications, hotel price list, in the English city map, map of the national tourism, local and national tourism attractions, transport schedules, and guests of
newspapers; 10. May 18 hours directly accept domestic and international room reservation and booking of other domestic
hotel rooms; 11. hotel and guests at the opening of valuables safe. Safe location security, hidden, to protect guests
privacy; 12-set the guard should receive, 18 hours
etiquette guests; 13. full-time Porter, private luggage, luggage service available 24 hours. There is a small piece of luggage
repository; 14. the duty manager, 24-hour front
guests; 15. the Assistant Manager, 18 hours in the lobby of the
services; 16 in non-business district located guest
rest places; 17. providing in-store
tracing services provide valet reservation 18. and the arrangements
taxi service; 19. hallway and main public areas there is disabled access ramp, equipped with a wheelchair. There are handicapped bathroom or closet, for persons with disabilities
special services; at least be able to use 20.2 languages (English is necessary languages). All indicate that the use and services used in the English text at least;
simultaneously represents 21. Tel operator at least 2 languages (English is necessary languages) to provide telephone service for the guests.
8 rooms (21 items)
1. at least 40 room (suite) available for rental
of room; room area 2.70% (without bathroom) not less than
20 M2; 3. the renovation of luxury, luxurious upholstered bed, writing desk, wardrobe and rack, coffee table, sofa, Chair or simple bedside tables, bedside lamps, table lamps, floor lamps, mirrors, luggage rack, and other advanced matching furniture. Interior paving advanced carpet, or as high-quality wood floor, etc. Regional purpose of lighting and illumination
; 4. a bathroom, equipped with advanced pumping respectful barrels, Dresser (equipped with wash basin, mirror), bathtub and shower head (with separate shower can not take shower head), equipped with a shower curtain, clothes line. To take effective measures for non-slip. Bathroom with luxury decoration ground, walls of building materials, elegant and soft tones, with the purpose of the partition lighting and good illumination. Good exhaust system, 110/220V power outlets, telephone Deputy machine. Equipped with a hair dryer. 24-hour supply of cold,
hot water; 5. it can be directly dialed domestic and international long distance calls. Phone equipped with description and a phonebook
city; 6. a color TV, audio equipment, closed circuit television studio system. Playback channels with a minimum of 16, which have satellite television programmes or programmes with channels operating instructions and program. Broadcast content should conform to the Chinese Government. Self-running program at least two channels, the daily broadcast not less than 2 times, the evening ended play time not earlier than 1
when; 7.
single rooms; 8.
Suite; 9. There are at least three-Bay of
luxury suites; 10. disabled persons rooms, the room equipment can meet people with disabilities live in
General requirements; 11. it star hotel itself of stationery. With hotel services guide, price list, accommodation regulations, the city tourist attractions, the city tourist map, and guests of
12 newspapers;-Room and toilet complete finishing 1st day, daily replacement sheets and pillowcases, guest supplies and consumables complement to complete, and the guests requirements at any time into the room cleaning, additional amenities and
consumables; 13. providing open turndown service, place the good night cards, flowers or
14.24 gifts; provides hot and cold drinking water and hour ice cubes and complimentary tea or coffee
15.; in-room mini bar set (including a small fridge), with plenty of drinks, and placed in appropriate locations, drinking alcohol and apparatus;
wine list 16. guest room at home, available on request with chairs and
tea service; 17. providing
wake-up call service; 18.
Guestbook service; 19. provide few and dry cleaning, laundry, ironing and repair services, may be returned within 24 hours. 16 hours
expedited service; 20. meals on the menu and beverage orders, 24-hour Western breakfast and dinner service. Meals on wheels of cuisine variety not less than 10, beverage variety not less than 8, sweet food varieties not less than six, the door can be hung by sending
room; 21. provide shoe.
9 restaurants and bars (6 items)
1. total capacity and room reception capacity
compatible; 2. the reasonable layout, decoration luxurious restaurant. At least be able to provide 2 kinds of Chinese food. The end of the dinner guests order not earlier than when
22; 3. a unique, elegant style, location and reasonable Cafe (simple restaurant). Offers buffet breakfast, Western-style dinner. Coffee (or there is a restaurant) business hours for a period of not less than 18 hours and have a clear
business hours; 4. the hotel is the right amount of banquet room or small ballroom. Can Western
banquet services; 5. the location, the decoration elegant, unique, independent closed
bar; 6. restaurants and bars for the managers, foremen and attendants can be used to provide services in English. Restaurants and bars at least 2 languages (English is necessary languages).
10, kitchen (9)
1. position the layout reasonable, to ensure the transfer of science cuisine line is short and not with the other public areas
intersection; 2. the wall surface full tile, with non-slip material full re-surfacing,
ceiling; 3. cold rooms, pastry independent separated, there is enough air conditioning equipment. Cold dish within air
disinfection facilities; 4. roughing and operational separation between, operation room temperature suitable, air-conditioning supply should be more than enough room
5.; have sufficient
cold storage; 6-dishwashing room
where reasonable; 7. specialized placement Interim waste facilities and keep it
closed; 8. kitchen with dining room, has sound insulation, heat insulation and other odor out of separate
spring door; 9. adopt effective beetle, cockroaches and other insects.
11, public area (10 items)
1. hotel have parking (underground car park or parking building);
2. sufficient and high quality guest elevators, car decoration elegance and service
elevator; 3. a public phone, and equipped with
city phone book; 4. men and women are located in
public washroom; 5. a shopping centre, the sale of travel daily articles, souvenirs, handicrafts
merchandise; 6. a business center, and sell stamps, prepare correspondence, Telegraph, telex, fax, photocopy, international calls, domestic baggage, film, etc. Provides a typing
services; 7. dispensary
there; 8. provide purchasing transportation, entertainment, tours, etc
ticketing services; 9. provision of services in the city;
sightseeing 10. emergency power supply only lanes and emergency lighting.
12. Select the project (a total of 79 items, at least 28 items)
1. rooms (10 items)
1) rooms available through audiovisual equipment visibility provided billing, and so on, to query the service to provide voice mail service
2); bathroom with
drinking water system; 3) not less than 50% of the room and bathroom with separate shower and bathtub
; 4) not less than 50% of the room and toilet separate from the dry and humid areas (with separate dressing room);
5) all suites are located for owners and visitors use
toilet; 6) located business floors, floor for live registration and departure procedures, floors for guests using the business center and
rest places; 7) business floor rooms have fax or e-mail
of equipment; 8) for the guests with free in-store wireless
paging service; 9) 24 hours laundry
expedited service; 10) Concierge Service (Concierge service).
2. restaurants and bars (9 items)
1) there is a lobby bar;O:p > 2) have professional
teahouse; 3) reasonable layout, luxurious decoration, elegant restaurant with a special
food kitchen; 4) in addition to other foreign Western restaurant, equipped with specialized
kitchen; 5) has
bingwu; there are 6);
restaurant 7) at least 200 people a formal dinner in the Ballroom, with a special banquet
kitchen; 8) at least 10 different flavors restaurant (size Banquet Hall);
9) 24 hours open restaurant.
3. business facilities and services (5 items)
1) to provide Internet service, the transfer rate is not less than 64kbit/s
; 2) closed by telephone (at least 2);
3) discussion room (at least to accommodate 10 people);
4) provide professional translation, interpretation and
secretarial services; 5) library (at least 1000 book).
4. meeting facilities (10 items)
1) at least 200 people meeting of dedicated conference rooms, equipped with
cloakroom; 2) at least equipped with 2 small
3 conference rooms, simultaneous interpretation facilities) (at least 4 languages);
4) have
teleconferencing facilities; 5) with live audio broadcast of the
system; 6) hotel for rental of computers and computer projector, ordinary film projector, slide projector, VCR,
file shredder; 7) have special copying rooms, equipped with sufficient
Copier equipment; 8) with modern electronic printing and
binding equipment; 9) photographic film
print room 10) have at least 5000 square metres of exhibition hall.
5. public and health recreation facilities (42 items)
1)
Dance Hall; 2) Karaoke Hall or KTV room (at least 4);
3)
game room; 4)
Chess; 5)
theater; regular 6);
performances 7) multi-function Hall, offers meeting, reception, buffet, service and double as stars,
Ballroom; 8)
gyms; 9)
massage rooms; 10)
11 sauna; steam bath
); 12)
surfing bath; 13)
solarium; 14) indoor swimming pool (the surface area of at least 40 square meters);
15), outdoor swimming pool (the surface area of at least 100 square meters);
16)
tennis court; 17) bowling room (at least 4 road);
18) climbing
practice rooms; 19)
squash; 20)
billiard; 21) multifunctional comprehensive fitness
Massager; 22) electronic simulation
Golf; 23) Golf (at least 9 holes);
24)
Autodrome; 25)
Park; 26)
race; 27)
shooting range; 28)
archery; simulations 29);
30 game places);
table tennis room 31)
skating rink; 32)
outdoors resort; 33) for
bathing; 34)
diving; 35)
sea surfing; 36)
fishing; 37) beauty salon
38 rooms;)
boutiques; 39) independent
Bookstore; 40) independent
flower shop; 41) Babysitting and children's entertainment room.
6. security facilities (3 items)
1) electronic
card lock; 2) valuables safe rooms;
3) electric power generation systems.
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