Saturday, January 8, 2011

【 Weak current College 】 security training program


Under the present circumstances, the security guards overall business skills and personal qualities, for a full range of military quality, security management, fire training knowledge. To improve the quality of integrated services, security guards to reflect my company's service Tenet, portray a good corporate image.

First, the training content

First, the security management system
1, security guards discipline, responsibility, professional ethics and etiquette rules
2. code of conduct
3, walkie-talkie use requirements
4. Security staff rewards
5. each post responsibility
2. fire safety knowledge
1. fire safety knowledge
2, fire extinguishers and extinguishing methods
3. obligations of the fire brigade of tasks
4, fire alarm program
5, the discovery of fire, fire, emergency management program
III. security management knowledge
1, property management and order management requirements
2, the legitimate
3, the security class methods to deal with various issues
4, security guards shift management standard operating procedures
5, parking management standard operating procedures
6, prone to accidents of 11 parts hardening precautions
Fourth, military quality
1, separate examination standard
2, the application technique of arrest
5. property management expertise
1. the concept of property management
2. classification of property management
3. the main elements of the property management
4. property management personnel's quality requirements and professional ethics
5. basic principles of property management

Secondly, training programmes

Under the leadership of the directives and the actual situation. The project lead on this project under the security officer has overall responsibility for management and evaluation. Therefore this training requires all guard (subject to duty) and full participation in the project leader, and in the training process in the appraisal. After the training, according to the actual situation on the existing filtering and security personnel.
First, the training time
1, the whole training time for months.
2. specific time arrangement see the training schedule "
3. training to practice and theory cross, schedule of interim decision-by-case basis.
Second, training locations
Select I focus more on the company's project.

Third, training objectives

First, improving the overall quality of all the security staff, a good social image.
2. enhance security personnel work efficiency, service quality, as the owner (user) to provide efficient and attentive service.
3. enhance security staff self learning, self restraint capacity of enterprises in the future.

Fourth, training management provisions

To guarantee this plenary security personnel training work smoothly, the desired goal, according to our company the staff Guide for the following disciplines, as described in the annex.
Attachment: 1, training content for specific projects.
2. training and examination table.
3. training schedule.
4, training practices.
Security courtesy
Management service will take well staff internal management, and change the concept of employee services, improve work efficiency. Door post is resolutely implement the door post system, always remember to protect officials understand rules language duty to foreign personnel services:
Hello, may I ask you to visit to find?
Sorry, you are looking for is not on, please come back another day, thank you. Please go to welcome again.
Security, vehicle management staff on the vehicle when the command management:
Hello, please do a temporary parking procedures.
Sorry, please according to the regulations.
Sorry, your car in parking lots, thank you for your cooperation.
Cleaners for environmental cleaning:
Sorry, please let me.
Sorry, I had a cleanups to disturb you, you close the doors and Windows.
Please don't litter.
The ground just drag-and-wash, please pay attention to security.
Sir/Madam, you good! I is the management of maintenance staff, will be your repair (by appointment)?
I ask now to start?
I will soon be finished.
I have been repaired, please check it.
Sorry, I then reprocess it again.
Thank you, trouble you confirm that the signature on the repair.

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